Original receipts are required at the time of service request for all repairs covered under a product warranty or service contract. I understand that a non-refundable deposit is required on all repairs not covered under a product warranty or service contract. Without being notified, I agree to pay up to, but not exceeding, the minimum approval amount stated on the receipt. I understand that DOSPLUS will notify me for approval of all repairs that will exceed the minimum approval amount stated on the receipt before my product is repaired.

If DOSPLUS is unable to receive my approval to exceed the estimate, the product will be returned not repaired. I further understand and agree that in some instances DOSPLUS may not be able to perform repairs or services due to conditions pre-existing my delivery of my product for repair or services, such as, defects or failure in any software, data, or computer hardware component. I understand that in the event that repairs or services cannot be performed, a service representative will attempt to contact me and that no further work will be performed on my product.

Replacement parts will be new or rebuilt parts that perform to the factory operational specifications of the product. I agree that DOSPLUS technicians may repair all apparent defects unless otherwise requested. For no additional charge, DOSPLUS will correct any defects in workmanship of the repair services provided they are reported to DOSPLUS within 90 days from the date of pick up.

I understand I must report any physical damage (i.e., dents or scratches) of my product(s) at time of pick up or I waive any claims I may have related to such physical damage.

UNCLAIMED GOODS

I understand that this service form must be presented when picking up my completed product. When my product is complete, DOSPLUS with attempt to notify me via Canada Post certified mail if they cannot contact me via telephone. DOSPLUS accepts no responsibility for any product not picked up within 3o days after DOSPLUS obtains a receipt indicating delivery or attempted delivery of the certified letters was made. I agree that DOSPLUS may dispose of any unclaimed goods and hereby release DOSPLUS and waive any claims regarding such dips

By sighing below, I agree to a minimum labor charge for troubleshooting my product in the event that such labor charges are not covered by my product warranty or service contract. I agree that charges for parts and labor may apply to the repair services I request if not covered by a product warranty or service contract, and I must refer to the terms and conditions of my product warranty or service contract for information about coverage and applicable charges. For example, problems with products that may not be covered by a warranty or service contract might include damage that is the result of acts of nature (i.e., lightning, floods, infestations, etc.), cleanings, customer adjustments or instructions (i.e., fine-tuning VCR or TV).

I AGREE THAT I MUST BACK UP MY DATA, SOFTWARE, INFORMATION AND/OR FILES.

DOSPLUS will NOT back up any data, software, information and/or files on my computer or other product unless I specifically request DOSPLUS to do so and for an applicable fee prior to the performance of any repair or service. In the event that DOSPLUS does backup any data, software, information and/or files, I understand that DOSPLUS may only make a single back­up copy of such data, software, information and/or files which shall be erased /destroyed if this copy is not promptly picked up by me. FURTHER, I AGREE THAT WHETHER OR NOT I REQUEST DOSPLUS TO BACK UP ANY DATA, SOFTWARE, INFORMATION AND/OR FILES, IN NO EVENT SHALL DOSPLUS BE LIABLE FOR ANY LOSS, ALTERATION OR CORRUPTION OF SUCH DATA, SOFTWARE, INFORMATION AND/OR FILES.

In some circumstances, if DOSPLUS finds it necessary, your product may be sent to a regional service centre offsite, vendor or third party servicer, which may be out of province, in order to complete the repair.

I, THE UNDERSIGNED, AGREE THAT PRIOR TO DELIVERING MY PRODUCT TO DOSPLUS FOR REPAIRS OR SERVICING IT IS MY RESPONSIBILITY, (1) TO BACK UP THE DATA, SOFTWARE, INFORMATION OR OTHER FILES STORED ON MY COMPUTER DISK DRIVERS, PERIPHERALS, MP3 PLAYER, DVD PLAYER, CAMCORDER, DIGITAL CAMERA AND/OR ON ANY OTHER ELECTRONIC STORAGE DEVICE; AND (2) TO REMOVE ALL VIDEOTAPES, COMPACT DISKS, FLOPPY DISKS, LASER DISKS, CASSETTES, DVDS, FILM OR OTHER MEDIA FROM MY PRODUCT, I AGREE THAT DOSPLUS AND/ OR ITS THIRD PARTY SERVICE PROVIDER SHALL NOT BE RESPONSIBLE UNDER ANY CIRCUMSTANCES FOR ANY LOSS, ALTERATION OR CORRUPTION OF ANY DATA, SOFTWARE, INFORMATION, FILES, VIDEOTAPES, COMPACT DISKS, FLOPPY DISKS, LASER DISKS, CASSETTES, DVDS, FILM OR OTHER MEDIA.

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Customer Signature

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